FRANKthoughts

This post is not about “social media”. It’s about media that is social. What’s the difference?

“Social Media” (Or earned media) is the collective term used for everything involving twitter/facebook/blog/youtube/flickr etc. It’s usually about listening, engaging and growing a community.

Media that is social is the sort of media that supports an idea by providing a community participatory solution. Here’s an example: Pavegen is the first commercial pavement that creates energy from people’s footsteps. The electricity produced is used to power signs, lights and information kiosks. The pavegens can be branded and will actually work nicely with a promotion leading people (literally) to a specific store.

It seems everyone is a winner: The brand gains publicity for the unique approach and saves on electricity bills. The consumer gets a better “experience” and the environment gets some help.

Here’s another example showing how The city of Denver is using parking meters to help raise money for homeless people in Denver.

It’s simple, Every time you put money in the meter you support food, shelter and care for the homeless people in your area. How many people will avoid paying for the meters now? How many people will feel better paying for their parking space? How good will the council look? Here’s from the Mayor: “This grassroots campaign is projected to raise roughly $100,000 per year giving the general public a constructive way to help Denver’s homeless. “The donation meter demonstrates yet another innovative way in which this community is responding to Denver’s Road Home and our commitment to ending homelessness” – Mayor Hickenlooper.

The real social media isn’t about twitter or youtube. It’s about people doing something together, a bigger idea and making things better.

Would love to hear about more examples of real social media. Got some?

And will it replace email?

from Epipheo Studios.

Yesterday i made it to Marketing Now @ the Sofitel in Melbourne. The flavour of the event was “How to use Social Media and Online Marketing to reach customers directly, and keep them.” Here’s Dave and myself courtesy of David Armano, as are all these shots gratefully borrowed from his twitpic

Some spectacularly credible speakers sharing their wisdom yesterday were Gavin servant of chaos Heaton, Laurel silkcharm Papworth and Darren problogger Rowse.

As someone who is hungry for social business learnings i found Laurel and Darren (unfortunately i missed Gavin) both generous and inspiring. I came away enriched and wondered why every seat wasn’t filled. The entry price was a $100 donation, $50 of which went towards thankyou water so it was all very affordable and worthy. One of the concepts Laurel touched on was COI, the Cost of Inaction…worth bearing in mind.

I would say that the majority of marketing directors out there are tussling with the concept of infusing social media into their businesses and brands. With a few exceptions the results so far are indifferent and yet if they’d broken away from the slavery of emails and meetings their understanding could have been mightily accelerated. I wonder if in 12 months the same speakers are assembled there will be a queque to attend?

Moving on…i took the opportunity to promote Nuffnang by stickering the venue at strategic points as in the photo…nicely spotted by Mr A.

For those who missed the event here’s Darren talking about how to promote a blog. This is from his blog not yesterday’s session, but similar content. Laurel’s presentation is available here. Many of her slides are minimalist and need Laurel to do them justice but my favourite slides are 18-24 inc. Judging by the comments flying in on twitter David Armano’s session is along these lines.

The social business challenge as we see it here at FRANkVizeum is to take social to market pitched at a level that integrates a brand’s current investment in paid for media activity and does not leave marketers thinking “What are you talking about?” and “How is this possibly relevant to my brand(s)?”  We have our social media infusion process, some case histories and we run our free FRANkademy session each month to introduce social thinking within a traditional media context. It’s working for us and our clients and i would encourage any brand with just their toes in the water to dive in and splash about.

Anybody who went to MarketingNow (or didn’t) want to add their thoughts?